1. Order Processing Time

• Orders are typically processed within 1–3 business days after payment confirmation.
• During peak seasons or promotional events, processing times may be extended, and you will be notified accordingly.
• We reserve the right to delay processing for orders requiring verification of business licenses or resale certificates.

2. Shipping Methods and Carriers

• We partner with trusted carriers such as USPS, UPS, FedEx, and sometimes trucking companies to ensure safe delivery.
• Shipping methods and carriers are selected based on destination, package size, and delivery speed.
• You will receive a tracking number via email once your order ships.

3. Shipping Destinations

• BWD – Baber Wholesale Distributor ships domestically within the United States and to select international locations. Ground shipping is available only to the contiguous 48 states.
• International shipping may be subject to customs fees, taxes, or import duties, which are the responsibility of the buyer.

4. Shipping Costs

• Shipping fees are calculated at checkout based on the destination, package weight, dimensions, insurance, and selected shipping method.
• Free shipping promotions, if any, may apply to qualifying orders and will be clearly indicated on the Website.

5. Estimated Delivery Times

Please note that delivery times are estimates and not guaranteed. Delays due to carriers, customs, or weather are outside our control.

6. Order Tracking

• Once your order ships, you will receive a tracking number via email.
• Use the tracking number to monitor your shipment on the carrier’s website.
• For any tracking issues or delivery concerns, contact our customer support team at sales@baber.com.

7. Lost or Damaged Shipments

• BWD – Baber Wholesale Distributor is not responsible for packages lost or damaged during transit. It is advisable that you buy insurance when placing orders.
• Please report any damaged or missing shipments within 7 days of delivery to our customer support for assistance.
• We may require photo evidence of damaged products or packaging to process claims.

8. Drop Shipping Service

• BWD – Baber Wholesale Distributor offers drop shipping directly to your customers.
• When placing a drop shipping order, please provide accurate shipping addresses and contact information.
• Drop shipped orders follow the same processing and shipping timelines as wholesale orders.

9. Contact Us

For questions about your order, shipping rates, or policies, please reach out:

📧 Email: sales@baber.com